Draught Is My Craft: Troubleshooting Life from the Draught Technicians Perspective

This will be  a brief one. I just had to write a $344 bill to my best client because the previous service provider was an ass. Here in Canada, everything works in celcius, except, for some reason, Glycol Chiller settings.  It isn't that we CANT use Celcius, we just dont.  Why? Cant say. Maybe because all the beer knowledge manuals work with Feregnheit. Regardless, fine.  I  ame up in the business in The Greater Los Angeles Area, so I work comfortably in both scales.   However, what we need to remember, especially because most of the temp control units are made in Italy and China, is that when we switch to Feregnheit from Celcius,  we also need to change the differential to 4° instead of the factory fefault of 2°. A 2°F Differential causes compressors to cycle too often and for too short a time.  Secondly, if you set a password on a temp control, use the industry standard password of 22, or something pertinent to the business, or the manufactu...

     A week or two ago, a Customer reached out to me with a product inquiry, about a CO2 gas regulator.  They wanted to know how much gas it could move.  This is, in my opinion, a pretty simple, fundamental question about any commercial-grade, Mechanical device: what sort of performance can I get out of this item?  Will it do what I need it to do?       Most technical questions are not new.  Someone has already done the math and/or the science.  Someone has the data.  Someone engineered the device to perform to a particular set of parameters[we hope].  I thought " I should just call the manufacturer, and ask.  My counterpart there will surely be able to rattle this off, by heart, or have the data readily at hand."   Buckle up.  I thought wrong, on several levels.     First, this manufacturer was somewhat recently acquired by a large conglomerate.  The informational insert, that came wit...

     I have been asking the same question of beverage gas providers, for more than 10 years. I am still struggling to get a concrete answer.  The question is"How do you ensure that the Nitrogen and CO2 in a Mixed Gas Cylinder, dispense in the proper mix, when these Gasses behave so differently?"  The answers I have received, over the years, have varied widely, and inevitably, when I challenge them, or request demonstrated proof, I am ghosted....every time.        Before I delve too deeply into this Fucking Quagmire of an issue: If you are not a Draught/Draft Beer Pro, or are relatively new to Beer, you should read  INTRO TO BEER CARBONATION   before proceeding with this article. You might be able to follow most of it, without reading the article, but knowing why people wish to use beer gas, is pretty crucial. The short answer is, sometimes you need to augment pressure, but if you use pure CO2, it causes both quality and pourin...

        We don't list Carbon Dioxide [CO2] as an ingredient in our beer, but one could argue that we should.  The primary reason we don't, is because CO2 occurs in Beer, as a natural by-product of the brewing process.  The reason that some of us feel it should be included, is because modern brewing, kegging, and packaging methods cause carbonation loss.  The lost CO2 is forcibly reintroduced, during the finishing process of the beer.  If the beer is served from a keg, CO2 is also introduced, again, during dispense.  Finally, in the case of Nitrogenous beers such as Guinness, Boddington's, Old Speckled Hen, and numerous others, we also add Nitrogen gas, as way to lighten the mouth feel of these Low Carbonation Brews.  The reason I would advocate for listing gasses as ingredients, is to also show customers that only 1 or 2 gasses are supposed to be there, and lends credibility to quality advocates.  These Gasses effect flavour and pr...

          I hate the word "tap." And I get it; people aren't going to change. It's the word they have always used. That does not mean that I am going to stop fighting. Just because people keep doing it, doesn't make it okay. Examples: racism, spousal abuse, child abuse, slavery, sex trafficking, murder, using the word "decimate" where they mean annihilate, massacre, or obliterate, listening to Nickelback... All of these things still happen, even though we all know how wrong they are. Consider this an official warning: If you, the Beer professional, continue to use the noun "tap" in  my presence, I will do my best to berate and belittle you, in the presence of your peers and underlings.      For you non-professionals and Newbies, I can sense the confusion and shock as it falls across your faces. How does this little, utilitarian word envoke such white-hot rage in the heart of an otherwise kind person?  The thing is, some...

This may end up being controversial. But this is not a discussion of Art and style, this is a discussion about putting beer in a glass, rather than in a drain. Something I was taught to do, fairly early on, in this business, was to watch bartenders pour beer. I have done this thousands of times. How many do you think actually do it correctly?      Fewer than 30%, for the most part. The most common mistakes are as follows 1. Touching the faucet to the glass and/or the beer. The faucet and the glass should never make physical contact. Nor should the tip of your faucet ever be submersed in beer or foam. The main reason for this is because after you pour your beer, the residual from that core is exposed to the air . Bacteria and yeast begin to Blue. Flies like to land on that residual beer. Then after an hour you dip that into somebody else's beverage.   2. Opening the faucet and then without a glass underneath it. You've all seen this. Someone opens the faucet and the...

   There are certain... Personalities... that we come across, and have to deal with,  while working within the restaurant, bar, and hospitality industries. I find that there are about 4 main types but I would classify as our nemesis', or at the very least, our frenemies. These are the people that make our lives difficult, day after day. However, these are also the people who keep us employed, as they continue to ignore our advice, and our warnings, resulting in ever larger invoices.      Today I will introduce you to the first, whom I have named Gui(Ghee).  If you are unfamiliar with this French origin nickname, it is the short form of Guillaume. If you live in the Southern United States, you might be familiar with the Spanish version, Guillermo. I imagine there are many other derivatives, but the name is not actually important. You may call this guy whatever you like. I don't wish to be gender biased here, but in my personal experience, this pers...

This is a True story.  You will notice that I do not name the business, nor the town in which it is located. I do this to protect innocent parties. Crappy businesses often have employees, that either have nowhere else to go, or who are bullied into keeping their mouths shut. Furthermore, one or more of the businesses involved may have changed hands by the time I write this story. It would be completely unfair to disparage the new operator, without first seeing if they have made any changes. Usually they have.      In today's tale, I shall tell  of the Horror of the Five Keg Series.       I believe it was late Spring, when I was dispatched to a "Hotel", in a mid-sized city in Southern Ontario, on behalf of a local Craft Brewery. Like many cities of this size, in Ontario, it is fairly isolated. It has one or two smaller satellite cities, but for the most part, is surrounded by farmland or wilderness.  The city is an older one, founded as a...

  These are the rules that I follow, to guide the way in which I do this job. They have served me well. They have, and will continue to evolve. It may not even be a complete list, because after a while, some of the things we do are instinctual, and don't enter consciousness. I will try to revisit this list twice a year, and if I think of an addition or a tweak, I will put it in as soon as it comes to mind. I hope they serve you half as well as they have served me. 1. Always specify equipment capable of delivering 125% of Armageddon-level demand. Pretend St. Patrick's Day falls on Halloween, durring game 7 of a Stanly Cup final between the Leafs and the Penguins.  2. Whenever possible, pull two extra lines. 3. When estimating run lengths, labor hours,  or BTUs, Round up.  4. Drip trays are for drips, not dumps, pours, or send-backs. Only drips. Otherwise it would be called a pour tray.  5. When you are told over the phone that "the tap" is broken, it is never the...

At what temp should Draught be stored, and poured? This may not seem like a controversial subject, but for some reason, it is.  The issue is that the best temperature for tasting your beer often differs from the best temperature for pouring your beer. The bottom line is, beer that is properly carbonated needs to be below 40° f/4° c, to pour correctly. Some beers will even begin to act up at 39° f/3.5° c. Most literature on the subject says 38 degrees Fahrenheit or 3° c is your desired keg temperature. This is not false, nor is it entirely true.      Let me tell you what I think, and then defend it. Target your keg storage temperature for 2° c/ 36° f.      "That's too cold." drones Morgyn, who is my fictitious, archetype, Know-it-all.  This is mostly true, especially when you're talking about craft ales. Most experts will agree that the optimal flavor profile is found between 4° c/40° f and 7° c/48° f.. "But, what about light lagers,  Morgyn?"...

  As we head into the Thanksgiving holiday, a lot of us have food on the brain. As well we should. When we are dealing with craft Brewers, and bar people, alone, it is never difficult to explain the concept of beer as food. Yet, for some strange reason, this is a difficult concept for chefs, and restaurant GM's to absorb, at times.    One great thing about this job is that you get to have the same conversation over and over again. "How is this great?", you might ask. It's great because you get to practice. How many times in your personal life have you walked away from an argument feeling like you've lost it, and an hour or so later thinking of the perfect retort. It is because we have the same arguments over and over, we get to develop the perfect retort in advance.      I will give you an example.  I was called to get a beer system running in a restaurant that was quite old, but had been purchased by a new owner. They were spending tens of thousa...

   I get a lot of confused calls from my customers, and from end users, asking me what the reading on the tank pressure gauge is actually telling them. Well, hopefully it's telling them a  truth. Unfortunately, like a lot of truths, it may not be the truth that they are hoping to hear.    What your gauge is telling you depends on the type of gauge, and what it is reporting on. The first question is, what sort of gas is in the tank? The second question is, what gauge are you looking at?  3rd, what does the gauge measure, and in what units?    The gases we most commonly interact with, as it pertains to beverage dispense, are carbon dioxide (CO2) and nitrogen (N2). Sometimes, we might be dealing with beer gas, AKA Aligal , AKA G-gas, these are simply Trade and Trademark names for specific Blends of CO2 and N2, which may or may not be the best choice for your beer system, but are often a "better" choice. I will tackle that one in a different blog, aft...