Draught Is My Craft: Troubleshooting Life from the Draught Technicians Perspective

   I get a lot of confused calls from my customers, and from end users, asking me what the reading on the tank pressure gauge is actually telling them. Well, hopefully it's telling them a  truth. Unfortunately, like a lot of truths, it may not be the truth that they are hoping to hear.    What your gauge is telling you depends on the type of gauge, and what it is reporting on. The first question is, what sort of gas is in the tank? The second question is, what gauge are you looking at?  3rd, what does the gauge measure, and in what units?    The gases we most commonly interact with, as it pertains to beverage dispense, are carbon dioxide (CO2) and nitrogen (N2). Sometimes, we might be dealing with beer gas, AKA Aligal , AKA G-gas, these are simply Trade and Trademark names for specific Blends of CO2 and N2, which may or may not be the best choice for your beer system, but are often a "better" choice. I will tackle that one in a different blog, aft...

I do understand the dangers of generalizing. So, please understand that this is merely an observation, and of course, not everyone is always what they appear to be. Political correctness aside, and journalistic integrity intact, my experience as a Draught Equipment Technician has  taught me that, when approaching any sale, it helped to identify my customer. Knowing who my customer was, in terms of spending appetite, and risk tolerance, was absolutely instrumental in knowing how to approach a sale. And don't you dare recoil at the word sale. We all sell things. Politicians sell ideas and agendas. Religious folks sell "God". Most of my customers sell beer, other alcoholic beverages, not alcoholic craft-beverages, service, or like me, beverage equipment. Just because it is necessary, doesn't mean that it sells itself. I have found that there are three main personalities types, when it comes to decision makers, in restaurants. I am intentionally leaving out a fourth type,...